State of Employee Experience 2020 survey

Workplaces need a meaningful direction in addition to autonomy

Strong employee experience has been found to have a direct impact on the quality of the customer experience and thereby on the organization’s revenue. Based on the survey results Finnish workplaces allow independent working towards goals, but the organizational goals are unclear to many employees. In addition to independence, people need direction, community, experiences of personal capability, and meaningful work.

We made a survey about the state of employee experience in Finnish organizations between the years 2019 and 2020. Download the results and find out what are the core elements that create good employee experience. How is employee experience managed in organizations?