Lean customer experience

At best, Customer experience can be a genuine source of competitive advantage that is difficult to replicate. It is created across channels in a series of interactions such as the use of a product or service, the user experience of a digital channel, a visit at the company’s premises or a face to face interaction with someone from the company. A customer experience is always formed, whether we manage it or not. Read more

Leading sales

The role of sales and the act of selling are being revolutionised as never before. Customers’ purchasing habits and behaviours have changed and are continuing to change at a rapid pace. At the same time, sales are made and customers are approached in the old way using old recipes. Read more

Our customers

Wärtsilä

Solution Business

#cx

Talent Vectia